Keep 3DLuVr online!
3DLuVr Logo
 From the Real World
 Digital Painting Series
 Featuring of...
 On the Bookshelf
 3ds max
 Softimage XSI
 Rhinoceros 3D
 Video Tutorials
FunZone menu
 I always wanted to be
 Talk to an employer
 Why Ask "Why"
TechZone menu
 Hardware Reviews
 Software Reviews
 Q&A, Tips & Tricks
UserZone menu
 The Artist Sites
 15 Min of Fame
 Request an Account
 Current Assignment
 Sponsors & Prizes
 Make a Submission
 Voting Booth
 Competition Rules
About menu
 Mission Statement
 Poll Archive
 How to IRC
Log in to be able to post comments to the news items, forum posts, and other facilities.
Not registered? Register!     Lost Password?
 Your New Year`s Resolution is...
Gain employment
Stop smoking/drinking/etc
Get back in shape
Find the meaning of life
Conquer the World
Absolutely nothing

    Poll Results
Want to leave us a comment about the site or in general? Click here to access the form.
TechZone Heading
Troubleshooting FAQ
Added on: Tue Nov 05 2002
Page: 1 2 3 5 

*** 3DSMAX:

Issues within 3dsMax can be due to corrupt files, video issues, or bugs within the program. To troubleshoot most max issues requires upgrade to the latest version (Max 4.2). [4.26 is still optional for Pentium 3/4, Xeon, AMD XP/MP/Morgan/Athlon 4 systems.]

Try starting max with 3dsmax.exe -h and choose software heidi to eliminate the possibility of a driver issue causing your problem.

Other things to try.

- temporarily remove ALL 3rd party plugins
- verify plugin version compatibility
- disable background apps
- collapse the stacks
- make sure a render iteration isn't ridiculously high
- make sure the swap file is large enough for the render.


- copy the rest of this message and paste into a blank text file
-- fill in details for each item

- create a new message in an appropriate conference (i.e., Tech Zone/Hardware)
- begin the message title with "DETAILS", for example, "DETAILS - crash problem".
- restate the problem briefly in the message
- attach the text file you made with all the details to the message
- if appropriate, attach a small ZIPped example MAX file
-- strip out anything not needed to show the problem
- if necessary, include cropped, jpg screen dumps or images in the ZIP file
- do not fail to ZIP and COMPRESS any attachments

----------- COPY FROM HERE DOWN ---------------------

For completeness and consistency, please restate the problem.

Please provide:
- full description of problem
- THINGS I'VE TRIED SO FAR and to what effect
- full text of any error messages
- any other odd behavior in Max or OS?
- when did this problem start?
- does it repeat with any Max file?

Is this a new system or new installation?
If not, provide:
- list of recent software installations
- list of recent software upgrades
- list of recent hardware changes

� 1997-2024 3DLuVrTM (Three Dee Lover)
Best viewed in 1024x768 or higher,
using any modern CSS compliant browser.